It seems Uber is always on the PR defensive, be it from complaints issuing from its drivers about dangerous passengers, or vice-versa.
Uber Guadalajara’s newest policy would seem to address the latter. The San Francisco-based company is now requiring that drivers undergo random toxicological and psychological tests prior to activation.
These tests, administered by a third party company, apply to both veteran, new and prospective drivers.
According to Uber representatives, drivers are selected for testing at random, after which they must go to one of two “activation centers,” located at the intersection of avenida Plan de San Luis and calle Elba and Plaza Las Palmas.