The Jalisco Finance Secretariat has admitted that it will be unable to fulfill its promise to hand deliver all annual car registrations paid for online or at banks or convenience stores across the state.
Laura Murillo, the department’s press chief, told the Reporter Thursday that delegations outside of the Guadalajara metropolitan area do not have the manpower to deliver tarjetas de circulacion (vehicle registration cards) and hologramos (window stickers) to car owners’ addresses, as originally publicized.
She said that everyone in the interior of the state (outside the Guadalajara metropolitan area) who paid their refrendos online or at banks or stores will have to go to their local Secretaria de Finanzas office to pick up their cards and stickers.
Murillo acknowledged that the department had been deficient in communicating this detail in its publicity material released at the start of the year, which urged car owners to avoid lines at state offices by paying online or at other establishments.Murillo said deliveries are continuing in the Guadalajara metropolitan area, although this newspaper has been unable to find anyone who has yet to receive their cards or stickers.
“It’s not going as as quickly as we hoped,” Murillo said. “There are many (documents) to deliver. And we often find that people are not home or have changed addresses.”
The about-turn means that some car owners in the Chapala municipality will now need to go to the Secretaria de Finanzas office located at Calle Juarez 575-D in Chapala to collect their cards and stickers.
Office hours are 8:30 a.m. to 2 p.m., Monday to Friday. You will need to take receipt of payment and an identification. If someone else is picking up the documents, they will need a simple carta de poder signed by the owner of the vehicle, plus a copy of his/her ID.
More than three months after paying for four vehicle refrendos at a Guadalajara bank, the Reporter’s commercial director this week decided to take matters into his own hands and pick up the registration cards.
After a few false starts, he tracked the cards down to the Secretaria de Finanzas office at the corner of Magisterio and Durango, one block from Alcalde.
The office is found on the second floor of a red-and-white checkered building in a department signposted “hologramos y “tarjetas de circulacion.” Hours are 9 a.m. to 3 p.m.