Last updateFri, 19 Oct 2018 7am

Online banking: security frustrations

There are times an Information Technology support person such as me has the opportunity to see both sides of a disagreement, and sometimes I have to sympathize with both sides and lament that there is no way the needs of both parties can ever be satisfactorily reconciled.  As a professional who has spent years doing computer support work for law offices and financial institutions, I fully understand the need for security, confidentiality, and strict adherence to procedures.  As someone who also works with an older population of computer users I also understand the desirability of avoiding unnecessarily complicated procedures whenever possible.

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There is a war going on!  It is a titanic struggle between advertisers who want to put their message in front of as many people as they can, and consumers who do not want to be bothered.  Advertisers have resorted to in-your-face ads that cover the whole screen and are often difficult or impossible to close.  Computer users have then resorted to using software to block ads.

Microsoft up to its old tricks

Readers need to know that this week it was fully my intention to cease and desist excoriating Microsoft Corporation, at least temporarily, over its botched introduction of Windows 10 but an item in the news is too important to let pass without comment.