Internet gone down? Not an ISP problem? Fixes require rational steps, patience
Do something! Do something! Do something NOW! That was the refrain Berta was hearing from the renters one weekend morning. Berta is the employee in charge of a rental property and the best cook and housekeeper in San Miguel de Allende. Her technical expertise does not extend very far into network topology or internet troubleshooting though. Berta tries hard to please, sometimes too hard, so with the tenants vociferously wailing that they were being deprived of Facebook, she succumbed to the pressure of the moment.