Dear Sir,
After reading the Laguna Chapalac column in the April 18-24 issue, I agree with everything Judy King wrote about the new Telmex service for long distance. However, she left out something that goes with it. I can also call Canada free of charge.
Boy, was I surprised to see my bill after making two calls to Ottawa to find out why my pension payment had been held back. This was urgent and I had no choice but to call and pay whatever Telmex charged.
I’m still wondering if free long distance extends beyond the boundaries of North America, but regardless, you can be certain I was thrilled to receive a bill for “0.00 pesos” in all categories of long distance and cellphone use. I was also thrilled when Ottawa jumped on the problem and restored my pension payments within 24 hours. Whew!
Let’s let people know that, whether this change is permanent or just a brief nod of appreciation from Carlos Slim, Telmex long distance is free of charge to all of North America and is as clear a line as any north of the border.
Kay Davis