Blanca Batencourt, a 27-year-old woman from Puerto Vallarta, took up her position as the administrator of the Cruz Roja Chapala Delegacion just three months ago. She’s in charge of the day-to-day operation of the organization with its four ambulances (in two stations), the 24-hour-a-day clinic, 35 employees, at least some of the bookkeeping and collecting money. Certainly, the graduate of Centro Universitario de la Costa (CUC) in Business Administration is not a stranger to hard work. The eldest of seven children, she began working in her uncle’s tortilla store every day before school when she was 11 years old. She put herself through each level of her education. Her position before she decided to relocate to Lakeside was as a manager of the Deportenis sports equipment company in Puerto Vallarta. The change from her hometown is a big one, but she’s excited about what she’s doing. She managed a couple of hours away from her job this week to talk about it with Jeanne Chaussee.