Jalisco’s laborious license plate exchange program (canje de placas), which runs through 2025, has created a headache for many car owners—particularly those who have misplaced the original factura (invoice) for their state-plated vehicles.
Around 3.2 million cars, or about 70 percent of the state’s total fleet of 4.6 million vehicles, are required to replace plates issued between 2002 and 2018. The state government insists the measure is necessary because the new plates feature significantly enhanced security features.
One of the key documents tax authorities demand when exchanging old tags for new ones is the original invoice. Reports indicate that personnel at recaudadoras (tax collection offices) are consistently refusing to complete the exchange without the original factura, along with other required documents, such as ID, CURP and proof of address.
If the original invoice is not available, tax authorities insist that only a proof of ownership resolution issued by a civil court judge will be accepted.
“It’s really unfortunate for many people,” said Karen Herrtwich, co-owner of S&S Auto at lakeside. “We’re getting many calls from clients who can’t find their facturas. I feel really sorry for them.”
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